Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is seeking a Compliance Analyst I to support its compliance governance and oversight program. This analyst will credibly challenge Affirm’s operations team to mitigate risk and ensure compliance with federal and state regulations. This includes investigating and responding to operations issues, reviewing consumer complaints, engaging team members, and supporting larger initiatives such as process improvement.
What You’ll Do
Review and credibly challenge internal responses to consumer complaints and potential issues from the operations team and guide them regarding a wide variety of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, UDAAP;
Review customer complaints to identify root cause, analyze trends, and find opportunities for product and process improvements to fix recurring issues;
Work with cross-functional partners to address compliance concerns and bring to senior management, when required;
Assist with metrics reporting and provide input on process improvement;
Support other key compliance and risk management projects, as needed.
What We Look For
3 to 5+ years of professional work experience in Compliance, Enterprise or Operational Risk, or Audit within a financial services company, Fintech, or regulatory agency;
Inquisitive and proactive in proposing creative, effective solutions;
Strong project management, critical thinking, time management, and analytical skills;
Excellent verbal and written communication skills, with the ability to present sophisticated and critical issues;
Strong curiosity about fintech and consumer financial protections.
Base Pay Grade - F
Equity Grade - 2
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
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