Customer service Job at Express Employment, Oshkosh, WI

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  • Express Employment
  • Oshkosh, WI

Job Description

Located in Oshkosh, WI


Salary: $17.00 /HR



Hours: Monday - Friday, 8:30am - 5:00pm


*Will stay until 6pm 2 days a week during busy season*



Pay: $17.00/HR (+$1.00 if bilingual)



Duties:

  • Provide excellent customer support via phone, email, or chat.
  • Answer incoming calls and respond to customer inquiries.
  • Assist customers with questions, concerns, and requests for assistance.
  • Conduct research to provide accurate and detailed information to customers.
  • Maintain a positive and empathetic attitude in all customer interactions.
  • Maintain accurate records of customer interactions.
  • Utilize computer systems to access and update customer information.
  • Collaborate with team members to ensure customer satisfaction.
  • Ensure high-quality customer service and satisfaction.

Qualifications:





  • Strong customer service skills with a focus on professionalism and empathy.
  • Proficiency in using computers and relevant software applications.
  • Previous office experience in a customer support role, such as a call center.
  • Demonstrated reliability with a strong attendance record.
  • Longevity in previous roles (2-3+ years with one employer is a plus).
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.

What does Express offer to you??

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer!)

Why Express Employment Professionals, Oshkosh WI?

  • Express placed over 1,000 people in 2022 just in the Fox Valley!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 120 people were hired on with a permanent position in 2022.

Apply now:



Call - (920) 624-6100 OPTION 2 to schedule a phone interview.



Address - 1775 Witzel Ave Oshkosh WI, 54902



Email - jobs.oshkoshwi@expresspros.com


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Express Office: Oshkosh


1775 Witzel Avenue


Oshkosh, WI 54902

Job Tags

Permanent employment, Full time, Work at office, Monday to Friday, 2 days per week,

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