Job Description

Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leading family-owned insurance agency. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Representative for a contract-to-hire position! Interested? Get more details below.

• Worksite Location: Caledonia, MN
• Compensation: $20.00-$25.00 per hour

What you’ll do as a Customer Service Representative:

• Answer the phone in a professional and courteous manner
• Get mail from the post office, open it, stamp it and pull corresponding endorsement requests from suspense file
• Check customer declarations pages and other miscellaneous documents for accuracy on the agency management system
• Provide personal lines quotes to prospective and current customers
• Answer questions of customers and process policy change requests
• Communicate with companies for the purpose of handling customer needs
• File documents in the appropriate files
• Collect money from customers and document receipt of it on the computer if forwarding payment to the insurance company
• File claim reports on behalf of customers and place them in the suspense file
• Maintain the file for cancellation notices received from companies and monitor it on a weekly basis

What you need to become a Customer Service Representative:

• Exceptional communication skills (both oral and written)
• Good typing skills
• Good computer skills
• Good mathematic skills
• Ability to operate office equipment (fax, copier, printer, computer)

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:

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Job Tags

Hourly pay, Contract work, Work at office, Local area,

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