Dispatcher Job at ABC Legal Services, Charleston, SC

dlFEODVRQk5OMmNRYWM0dHVPRXo2dUdKNXc9PQ==
  • ABC Legal Services
  • Charleston, SC

Job Description

About ABC Legal:

ABC Legal Services is a company of over 400 employees and thousands of independent contractors, headquartered in Seattle with a nationwide footprint. We file and serve legal documents for law firms--and are the technology leaders in our industry. Our Recruiting team offers a unique, fun, and challenging opportunity for a recruiting/HR professional to gain experience in a fast paced and collaborative environment.

About the Opportunity:

Joining the ABC team as a Dispatch Coordinator this role offers a unique, fun, and challenging opportunity. This role works with a small team that makes a big difference by recruiting Process Servers to deliver legal documents in their area. The dispatcher ensures unclaimed jobs are claimed or manually dispatched in a timely manner. The goal is to maintain an average age of jobs in assigned states at or below 1.5 days old with the oldest job being less than 5 days old. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!

Responsibilities :

  • Monitor skye (internal application) task board to identify aging unclaimed jobs. 
  • Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate. 
  • Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched. 
  • Resolve and escalate to teams if needed. 
  • Monitor and report trends in stuck jobs if you see an increase in the same scenarios. 
  • Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.  
  • Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. 

Benefits & Perks:

  • Medical/dental/vision benefits
  • 401K retirement contribution plan with matching
  • Paid Time Off
  • 7 Paid Holidays
  • 4 Floating Holidays
  • Transit benefits
  • Remote/flexible work opportunities

Starting Pay : $20.00 - $25.00 per hour

Job Tags

Hourly pay, For contractors, Local area, Flexible hours,

Similar Jobs

Pearson

Oklahoma Scoring Assistant Job at Pearson

 ...and personalized learning at scale. We believe that wherever learning flourishes so do people.****The Evaluation Systems group of Pearson offers dynamic teacher licensing and performance assessment solutions. Our custom teacher licensure testing programs are 100 percent... 

We Are Social

Associate Creative Director Job at We Are Social

 ...THE ROLE We Are Social is looking for a culture-hungry Associate Creative Directorart who wants to make work that people will love. To do the job well, youll need a good sense of social media craft and a desire to get your hands dirty. We are seeking someone who... 

Get It - Real Estate

Real Estate Analyst Job at Get It - Real Estate

As a Real Estate Analyst, you'll play a key role in helping manage both North American and international real estate strategies for leased and owned properties. You will serve as a bridge between different business teams, including Legal, Finance, and our outsourced real... 

Family

Live-In Nanny August 2025 Start Date Job at Family

 ...oldest girls attend a Catholic school nearby. Father works at home and locally. Mother stays at home. Our local Catholic community includes several outstanding parishes, great schools, and a thriving homeschool community.Duties include:Coordinating schedules with... 

Basant Company

Line Cook Indian Restaurant Job at Basant Company

We have an immediate sous chef opening for an upscale casual dining Indian restaurant located in the North Center, Chicago, IL. Job responsibilities are: - Ensure that all food items are prepared as per standard recipes - To assist the Head Chef in maintaining the...