Job Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Responsibilities:

• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas

Qualifications:

• Must have graduated high school or received an equivalent certification (GED)
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Experience with a variety of cleaning products and techniques

About Company: Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers, this new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.

Job Tags

Holiday work, Shift work,

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