Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Site Reliability Engineer do at Fiserv?
A successful Site Reliability Engineer at Fiserv blends software engineering principles with operational discipline to create high-performing, reliable software systems. They design and implement tools, processes, and systems to improve the reliability, scalability, and performance of large-scale applications and services.

What you will do:

• Automate operational tasks and health checks to create sustainable systems and services.
• Monitor the production environment to ensure system health using observability tools like Dynatrace and Splunk.
• Identify reliability gaps through process reengineering and analyze performance metrics.
• Collaborate with development operations for system design consulting, platform management, and capacity planning.
• Create and maintain detailed documentation, including SOPs, configurations, and infrastructure maps.

What you will need to have:

• 5+ years of experience in Site Reliability Engineering (SRE) within a Fintech or product organization.
• 4+ years of experience with automation tools like Python, Java, Ansible, or PowerShell.
• 4+ years of experience with observability and monitoring tools such as Dynatrace, Splunk, Moogsoft, or Grafana.
• Bachelor's degree in computer science or related technical field and/or 7+ years of relevant work experience.

What would be great to have:

• Experience managing CI/CD pipelines and automation tools like GitLab, Harness, Nexus, Terraform, or SonarQube.
• Strong problem-solving and critical thinking skills for root cause analysis and proactive solution implementation.
• Effective communication skills for collaboration with cross-functional teams and customer interactions.
  

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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