Job Description

About the Role

The Surveillance Operator is responsible for observing and reporting on all areas under surveillance and assuring the compliance with internal control standards.

Position Responsibilities

• Observe and report on all areas under surveillance.
• Assure compliance with internal control standards.
• Assure compliance with Gaming Commission regulations.
• Identify cheating activities, undesirables, pilferage and embezzlement.
• Report and properly document all infractions and or criminal activity immediately to Shift Lead.
• Observe, report, and record Casino activity through the utilization of CCTV equipment.
• Perform special functions as assigned by leadership
• Observes and reports all gaming violations and/or thefts of property.
• Operates monitor room equipment, including basic computer functions; monitors slot equipment to provide security for company assets and funds.
• Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities.
• Participates in court actions relating to gaming violations.
• Learns all games in use and all procedures and cheating indicators of such games.
• Maintains paper video logs and maintains logs per department and company procedures.
• Responds to surveillance supervision and gaming control requests, as well as all other Departments when necessary.
• Cooperate with, but perform independently of all other Departments

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke and excessive noise
• Exposure to stressful situations related to servicing clients in a high pressure and fast paced environment
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Requirements

• Must have the ability to maintain strict confidentiality of classified/sensitive information.
• Thorough knowledge of all casino games.
• Thorough knowledge of table/slot scams.
• Must have superior skills with various PC based software programs.
• The ability to sit through entire shift; watch a video monitor and work in a confined setting
• Ability to effectively communicate in English

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking
• Hourly Rate: $20/hr

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