Job Description

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department and the business.
Overview
The NatWest Operations Oversight & Advisory team is responsible for supervising activities that been outsourced to Broadridge while also supporting key clients and other stakeholder areas as part of our global Business Partnering Centre of Excellence. This oversight role collaborates with our Operations Service Providers, Front Office, Business Management, Client Management, Risk & Control, and COO teams to respond to change, market and technology events, and driving improvements to processes and services. The team also ensures services received are in line with key controls, agreements, regulation, and business appetite as relationships are maintained and operational capability is enhanced upon.
Responsibilities Further Include
Day to day oversight of all outsourced activities in line with documented procedures.
Operational lead remediating front end & time sensitive issues ensuring trade lifecycle flow.
Implementation and execution of Written Supervisory Procedures (WSPs) for all outsourced activities, ensuring evidence of supervision is performed in line with documentation.
Review and challenge Broadridge Standard Operating Procedures and daily output, working with Broadridge and internal stakeholders to highlight concerns and remediate incidents.
Ensure Broadridge preparedness on any Industry, Change, and Regulatory initiatives.
Identify and own opportunities to re-engineer processes & controls from a cost saving, regulatory, and customer view.
Implementation, maintenance, and monitoring of Service Level Agreements.
Manage internal and external audits / perform Risk Assessments and see through until closure.
Attendance at regular governance meetings with service providers – ensure issues are raised and actioned, meetings are well documented, required changes are discussed and agreed.
Maintain an effective control environment through review and distribution of policy updates, SOX controls, MI Reporting, and maintenance of governance documentation.
Review and processing of agent invoices.
Regular reporting to management on status of outsourced and offshored activities, with particular attention to any risks, issues, and remediation actions.
Maintain relationships with agent banks ensuring regular meetings on updates, issues, and changes.
Review and approval of cash wires and journals to the firm General Ledger.
Process month end ledger cash adjustments & reconciliation packages in partnership with Finance.
Requirements
Undergraduate Degree
FINRA Series 99 and/or 7
7+ years’ experience in Fixed Income Operations and or Middle Office at an investment bank
Must have a strong front to back understanding of Fixed Income products, Repo / Triparty Processing, and DTCC Central Clearing.
Strong working knowledge of Fixed Income settlements, collateral management, and reference data functions / flow.
Direct understanding of US regulatory requirements specific to Broker Dealer Operations.
Individual must be self-motivated who is willing to attend training classes and do outside reading to expand knowledge and close any knowledge gaps.
Proven understanding of general accounting principles.
Individual must be comfortable speaking with auditors.
Must be able to communicate with senior stakeholders internally and externally.
Individual must have evidenced strong time management and multi-tasking skills and be able to clearly communicate with team and management to ensure deadlines are met / escalation protocol followed.
Strong Microsoft Office background, with particular focus on presentation skills in PowerPoint and analysis through use of Excel.
Must have experience working on projects and an understanding of good project management disciplines.
Must have evidenced own application of risk and control principles in prior role.
Ability to work as part of a team to deliver on stated goals.
Must display NWM values in delivering on responsibilities.
The expected base annual salary range for this position is $125,000 - $145,000 at the start of employment.This is not a guarantee of compensation. The exact compensation is determined on an individualized basis and may vary based on skills, experience, training licensure, certifications and location. In addition to base salary, our total rewards package also includes eligibility for an annual discretionary bonus; medical, dental, and vision plans; life and disability insurance; employee wellness programs; retirement and savings plans with potential employer contributions; generous paid time off policy, parental leave and tuition reimbursement.
It is the policy of NatWest Markets Securities Inc. and its parent, affiliates and/or subsidiaries to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, sex, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity Employer -Disabled/Veteran – review "EEO Is The Law", “EEO is the law- Supplement” & “Pay Transparency Provision” posters here .

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